Dr. Yoji Akao was Professor of Yamanashi University and Professor of Asahi University, Dr. Yoji Akao is member of International Academy for Quality (1989- ), President of Japanese Society for Quality Control,(1990-1991), Chairman of International Council for QFD,(1997-) and Honorary consultant of the association for Quality Function Deployment of China 2005.
He received "Quality Control Literature Prize" from the Nippon Keizai, Shinbun-Sha (1960 and 1978), "Deming Prize" from Committee of Deming Prize in JUSE(1978) and " ASQ' Distinguished Service Medal" from ASQ in 2001 and "Shainin Medal" from ASQ in 2007.
Theme£ºApplication of QFD Methodology in Development of a New Wallet
Mr. Glenn Mazur has been active in QFD since its inception in North America, and has worked extensively with the founders of QFD on their teaching and consulting visits from Japan. He is a leader in the application of QFD to service industries and consumer products, conducts advanced QFD research, and is the Conference Chair for the annual North American Symposium on Quality Function Deployment.
Glenn is the Executive Director of the QFD Institute and International Council for QFD, Adjunct Lecturer on TQM at the University Of Michigan College Of Engineering (ret.), President of Japan Business Consultants Ltd., and is a senior member of the American Society for Quality (ASQ) and the Japanese Society for Quality Control (JSQC). He is a certified QFD Red Belt® (highest level), one of two in North America. He is a certified QFD-Architekt #A21907 by QFD Institut Deutschland. Additional papers and related topics may be found by linking on the Internet through the following home page: www.mazur.net
Theme£ºDelighting Customers with Quality Function Deployment: Voice of Customer meets Voice of Process
Mr. Ono Michiteru is specialized in the field of Quality Management and Information Analyzing.
Now Mr. Ono is a professor of Tamagawa University, Department of Management Science. During his research life, I have consulted many famous global automobile manufactures. Mr. Ono have been awarded the Akao Prize®and Nikkei Quality Management Article Prize in 1999. In addition to the foregoing research field, Mr.Ono was also the director (2002) and the representative (2008) of the Japanese Society for Quality Control. Meanwhile, he has been selected as the chairman of the Japanese National Conference for Standardization and Quality Management and the member of the QC Certificate Operation Committee.
Theme£ºA Multiple-Dimensional Quality Design Method Based on Consideration of the Correlation between Quality and Cost
Mr. Georg Herzwurm is a distinguished professor of information systems at the University of Stuttgart, Germany and has been actively involved in promoting QFD for more than 10 years. In addition to applying QFD in various projects, he also teaches QFD to his university students and to practitioners. While Georg¡¯s main focus is on the use of QFD in software development, he also applied QFD in the development of services and towards the selection of standard software packages. Georg is also a co-founder and current speaker of the board of the German QFD Institute (QFD Institut Deutschland e.V.). In recognition of his commitment, he was awarded the international Akao Prize® for outstanding contributions to the advancement of QFD in 2000. Theme£ºProduct Portfolio Planning using QFD
Ms. Veronica Gonzalez-Bosch is member of the International Council for QFD and is the co-founder of the Latin American QFD Society whose mission is to be an active space to promotes the deployment and application of QFD in Latin America. In 2004 she was selected "Face of Quality" by the American Society of Quality (ASQ) due to her professional and academic achievements.
Veronica has collaborated in several QFD projects for companies such as Cervecer¨ªa Cuauht¨¦moc Moctezuma (improve beer sales in soccer games), Sony (improve customer service for VAIO, WEGA, call centers and the web page), Honda Plaza car dealers (improve sale and service processes) and currently working with Lamosa, a ceramic floor tiles company.
In 2006, Veronica became the first woman and the first Latin American to be honored with the Akao Prize®.
Theme£ºQFD Case Study Understanding Customer Needs for a K-21 Childhood Educational Center
Dr. Robert Hunt, Associate Professor, has been an advocate and researcher on Quality Function Deployment (QFD) for almost 20 years.
His research for which he was awarded the Akao Prize® in 2002 has shown that through the consideration of stakeholders as well as customers QFD can be applied to strategy as well as innovation. Professor Hunt's Centre for Management Innovation and Technology at Macquarie University has been a focus of QFD activity in Australasia and South East Asia. He is a founding member of the International Council for QFD.
His Centre¡¯s web site also hosts the first free QFD tutorial to be offered on the Web.
Theme£ºUsing QFD to drive strategy in China and other developing countries
Mr. Zhang Xiaodong has learned from Dr. Yoji Akao and Mr. Kume, Hitoshi. Mr. Zhang is the general manager of Beijing Quality Management Consulting Co., Ltd and he was leader in several QFD projects for companies such as Hair, Dupont, Gree and Lenovo.
Mr. Zhang is the standing director of China Association for Quality and of Vice Commissioner of QFD Institute China.
Theme£ºThe consistency of QFD and Management
Dr. Xiong Wei is a professor of College of Management, Zhejiang University. Mr. Xiong is the Standing Director of China Association for Quality and Vice Director of QFD Institute China. Dr. Xiong Wei got the first QFD PHD in Japan and he created the theory and model of SQFD. Dr. Xiong was the leading researcher of national QFD projects and international projects and he has consulted and trained for large companies in the QFD projects.
Theme£ºThe current status and trend of QFD in China
Mr. Zhu Yongding is both the product line director and technology director of Fotile Mr Zhu is in charge of the resources development, configuration management of product research and development. He has been leading the research team to improve the technology level of the company and technological content in the products with creative technology and material.
Theme£º Improving the Quality of New Product Research and Development with QFD
Mr. Li Ziqiang is the director of Quality Management Department, Jushi Group Co.,Ltd. Mr. Li has directed several projects such as QFD in Production Innovation, Six Sigma Management and Management Inovation in Performance Exellence Model.He has led the team to accomplish several management inovation projects such as Yam for American Eco-friendly SP", "Yam for Korean Constraining Core of Cable", "Yam for Denmark Wind Turbine Blades " and "Management Transformation of State-Owned Jiujiang Glass Fiber Company.
Theme£ºNew Design Methods for Glass Fiber Production based on QFD and TRIZ