CAQ’s consulting services emphasize systematic approaches and practical effectiveness. Centered on the two main pillars of the Performance Excellence Model and Lean Production, we collaborate with clients to drive management transformation, optimize business processes, enhance operational efficiency, and achieve a gradual evolution from good to great.

Adhering to the principle of "Professionalism, Standardization, Excellence, and Cocreating Value with Customers," we have developed, through years of dedicated research and consulting practice, a set of working procedures and consulting methodologies that are "tailored to enterprise realities, focused on tangible outcomes, committed to talent development, and ensured of consulting quality." This has established us as a key technical force in advancing the theory and practice of the PEM & LP in China and in helping outstanding enterprises improve both quality and profitability.

Our clients span key industries such as machinery manufacturing, aerospace, petroleum and petrochemicals, power, rail transportation, food, and defense. Since 2020, we have served hundreds of leading Chinese enterprises.

 Management Consulting

1. PEM Consulting

A diverse portfolio of services based on standards such as the national standard Criteria for Performance Excellence (GB/T 19580-2012), ranging from enterprise management diagnostics, management method maturity assessment, PEM promotion and implementation, establishment of an excellence self-assessment system, integration of excellence management systems, to third-party advisory services for management method maturity.

2. EFQM Consulting

Comprehensive solutions based on the EFQM Model, including EFQM Model basic training, EFQM Impact workshops, best practice summaries, management diagnostics and third-party assessment (for Recognized by Excellence or EFQM Global Award).

3. Strategic Management Consulting

Introduction and training in strategic management; diagnostics of strategic management systems based on the Criteria for Performance Excellence; analysis of business and profit models; formulation of corporate, business, and functional strategies; development of resource allocation plans for strategy implementation; optimization of strategic implementation processes; and strategic performance management.

4. Organizational Management Consulting

We conduct diagnostics, analysis and evaluation of organizational governance and management; optimize and design organizational governance, structures, departmental responsibilities, and authority-responsibility systems; innovate organizational models; standardize and develop internal control systems while managing organizational risks; optimize and design group governance and control models; and provide implementation support for organizational change.

5. HR Management Consulting

Based on the four dimensions of talent selection, development, utilization, and retention under the PEM, we conduct human resources management diagnostics, analysis and evaluation; human resources planning, competency modeling, and talent inventory; job analysis, position design, recruitment management; compensation, performance, and incentive management; talent assessment, training management, talent pipeline development, and career planning; employee rights, satisfaction, and engagement management; as well as employee relations management.

6. Process Management Consulting

We conduct process management diagnostics, analysis and evaluation; optimize and design process frameworks and process responsibility matrices; identify, streamline, optimize and design key processes; implement process control and performance management; perform process audits and process improvements; and establish long-term mechanisms for process management.

7. Quality Culture Development Consulting

Based on the national standard Guidelines for Quality Culture Development in Enterprises (GB/T 32230), we conduct a comprehensive diagnosis of the current status and effectiveness of the company's quality culture; distill the core concepts of the corporate quality culture and systematize them; plan, design, and assist in formulating documents such as the Quality Culture Manual and Quality Culture Development Outline, and guide the improvement of relevant regulations, systems, and mechanisms.

 Quality Techniques and Tools Consulting

1. Lean Management Consulting

We provide lean management diagnostics, integration of lean operation systems with enterprise management systems, implementation and improvement of lean management processes (including multi-level and flexible processes), one-on-one VIP coaching for lean tool implementation, and consulting for specific lean management projects.

2. Six Sigma Management Consulting

We offer training and certification guidance for Yellow Belt, Green Belt, and Black Belt personnel; implementation of Design for Six Sigma (DFSS) and DMAIC methodologies; and evaluation of Six Sigma projects within enterprises.

3. 5S Management Consulting

We provide field assessments and 5S implementation guidance, customized 5S training and workshops, goal-oriented (QSCD) 5S system theory, functional management and deployment of areas based on 5S, planning and implementation of 5S projects, and strategies for continuous improvement and support in advancing 5S management.

4. Field Management and Quality Techniques Consulting

Conduct field diagnostics based on the national standard Criteria for field management in enterprise (GB/T 29590-2013), evaluate the maturity level of field management, identify shortcomings, and develop customized improvement plans.